Returns & Warranty


Wheelsets, with the original packaging and not damaged may be returned for a full refund in the original form of payment within 30 days. Return shipping will be free for Canadian customers. Please note that custom wheelset sales are final but still have a 1 year warranty. 

Please note that returns of damaged wheelsets within 30 days of purchase will be assessed on a case by case basis. Please contact us at and we will come up with a solution. 


CPF Cycle will offer a replacement or full refund for any products that have any defects within 30 days of purchase. After 30 days, there is a 1 year limited warranty on the carbon fiber rim only. Please contact us at for more information.


The following will void your warranty: 

  1. Crashes and accidents
  2. Misuse (off-road riding, trick riding, cyclecross) 
  3. Modifications of wheels or improper assembly
  4. Tire pressure exceeding 140psi
  5. improper follow-up maintenance by an unauthorized technician
  6. Installation of parts or accessories not originally intended for, or not compatible with the wheelset as sold (eg: non carbon fiber specific brake pads)


This warranty does not cover

  1. Normal wear and tear items (bearings, skewers, spokes)
  2. Surface finishes and cosmetic treatments (anodizing, decals, etc)
  3. All other bicycle components (Spokes, hubs, freehubs)
  4. Consequential or incidental damages (where applicable)


Warning: If you do not follow these guidelines, the warranty will be void

  1. Use brake pads designed for carbon fiber rims only. Change brake pads when wear is indicated
  2. Clear rim surface and brake pads before you use your wheels
  3. Exceed the maximum tire pressure recommended 
  4. Exceed the maximum rider weight as per wheelset specification